When choosing a health care provider, we traditionally stick to the counsel of our loved ones. However, this proves to be rather inefficient as our expectations might not be the same as what our near and dear ones seek from a health care provider. Therefore, it is important to conduct a meticulous research and opt for a service that best aligns with one’s specific requirements. Owing to the advent of technology today, we have the option to analyze various criterion of different health centres within the comfort of our homes, and take a well-informed decision before making that trip to the selected doctor/hospital.
Below are a few pointers that one must consider before taking that final call on a suitable healthcare provider:-
A good hospital is equipped with modern and smart infrastructure to cater to the patient’s needs in the most efficient manner. So, the first step is to conduct a thorough analysis of the hospital and its facilities. Depending on your preference and requirement, always check whether the property offers in-house diagnostic laboratories, well-equipped blood banks and pharmacies, on the clock ambulance facilities, adequate staff per bed ratio, sufficient online payment options, within-budget room tariffs, gender preferences, etc.
Online reviews give you a brief understanding of the quality of service and flaws associated with the organization. Reviews are direct word-of-mouth evaluations given by patients who have experienced the services first hand. There may be negative reviews but that doesn’t necessarily mean bad service. It may be a one-off experience or a cheeky stunt staged by the competition. Make sure to read the negative reviews, but also focus on the response given by the hospital. The manner in which the organization responds to such comments says a great deal about their services.
Proper certification from the relevant medical board ensures that the doctor in consideration possesses a degree from a certified medical school and has completed his/her residential training. Moreover, recognition that doctors receive from reputed national or international boards also determine the extent of their expertise. You would want your doctor and the hospital associated to be certified by highly accredited government bodies. Incase of hospitals, there are trust accrediting bodies such as the Joint Commission International (JCI) and National Board of Accreditation for Hospitals (NABH). So confirming the bona fides should give you a fair idea about the expertise you can expect from the concerned healthcare provider.
It is paramount to compare as many quality measurements as possible, to authenticate the services provided by hospitals. These indicators include infection rate, bed sores, misdiagnosis rate, re-operation rate, etc., and a good rating in these measures help evaluate a health care center more accurately. It also indicates a short and comfortable stay for the patient, as well as the relatives. A hospital may charge high treatment costs, but with a quality indicator rating, it guarantees to offer quality care, which in the long run, will help you save money that would have been spent on re-visits.
If you possess an acquired health insurance plan (which you must), then selecting the hospital linked with that plan should be a primary deciding factor. In fact, this check must be done when opting for a health insurance plan. If not done then, call up the insurance firm or visit their official website to get the list of hospitals that are linked to your insurance plan. Once you have gathered the list, call up the hospital to confirm the same.
Selecting the right healthcare facility is a critical task; one that must be done to ensure that you avail a patient-centric treatment within your specified budget. Often in case of emergencies, people tend to take hasty decisions and end up visiting the nearest available facility, without factoring in the quality of service, hygiene of the place, or if the bill suits the budget. But, when you research and evaluate all the essential factors well in advance, you can take a well-informed decision and avail the best medical service from a reckoned facility within the vicinity itself.